職位介紹 :Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn. Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room. When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy. At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities. We are currently looking for a Service Associate – Front Office to join our Front Office team. Summary The Service Associate – Front Desk provides spontaneous guest services, handles the set-up of daily reservations and check-in and check-out of guests and all guest services in accordance with the objectives. Responsible for hotel data entry in the PSB system is in accordance with the standards, guidelines and policies established by Police Station Bureau, assisting the Room Controller with the clerical work performances and quality standards established by Shangri-La Hotels and Resorts and Kerry Hotel Pudong Shanghai. Requirements • Presentable • Communication skills • Good Health • Articulate • Ability to work independently • Experience in similar capacity in 5 Star Hotel 上海浦東嘉里大酒店是香格里拉酒店集團旗下首家嘉里品牌酒店,在此您將體驗到別樣的驚喜和生活的無窮樂趣。 酒店位于浦東核心腹地, 一應俱全的先進設施、獨特簡約的設計與熱情自然的服務使其成為現代靈動生活的富集之地。設備精良的健身場所,覆蓋3層6,000平方米 上海浦東嘉里大酒店擁有574間客房及套房,超過8500平方米的會議室及宴會場地。酒店開設了總面積達6000平方米的健身俱樂部,提供豐富的健身及Spa護理項目,致力于為賓客營造一個工作和生活相均衡的環境。鐘愛美食的您可在酒店的三家餐廳盡情探索令人興奮的料理精選。而在圓滿的一天結束之際,再沒有比到釀酒坊品嘗一杯釀酒大師手工制作的新鮮啤酒更好的選擇了。 夜幕降臨時分,無論您選擇下榻于寬敞的客房和套房,抑或入住毗鄰酒店的浦東嘉里城公寓,豪華舒適的享受從不分白晝與黑夜。 在浦東嘉里大酒店,您會很快意識到這里沒有慣例,一切皆有可能。 工作概述 前臺服務員提供熱情和親切的對客服務,處理日常的預訂業務。負責按照公安局的標準,方針、政策輸入、統計酒店公安系統資料,協助客房協調員進行文案工作,根據香格里拉集團和上海浦東嘉里大酒店的目的和工作標準,為客人辦理入住登記和結賬手續以及其他所有的服務。 崗位要求 • 良好的外貌 • 溝通能力 • 身體健康 • 語音清晰 • 工作獨立性 • 同等五星級酒店工作經驗